Terms of Service

These terms govern your use of the PinRank website and service. By joining the waitlist, creating an account, or using PinRank, you agree to them.

The service

PinRank analyzes your Google Business Profile, suggests improvements, and drafts and posts replies to your Google reviews. PinRank is not affiliated with or endorsed by Google. We may change or improve features over time.

Your account

• You must be authorized to manage the Google Business Profiles you connect.
• You are responsible for keeping your login secure and for activity under your account.
• You must give us accurate information and keep it up to date.

Review replies

Replies are drafted by AI based on your settings. You control which ratings require your approval before posting. You are responsible for replies published from your account, including ones you allow to post automatically, and for complying with Google's policies.

Acceptable use

Don't use PinRank to post misleading, abusive, or unlawful content, to manipulate reviews, to access profiles you don't manage, or to interfere with the service or Google's systems.

Billing

Paid plans are billed per location, monthly or annually, through Stripe, and renew automatically until cancelled. You can cancel any time from your billing page; cancellation takes effect at the end of the current billing period. Waitlist discounts apply for as long as your subscription stays active.

Your data

You own your data. You give us permission to use it only to provide the service, as described in our Privacy Policy.

Disclaimers

PinRank is provided “as is”. We don't guarantee specific search rankings, review outcomes, or uninterrupted availability, and we depend on Google's APIs, which Google may change.

Limitation of liability

To the extent the law allows, PinRank is not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 12 months before the claim.

Termination

You can stop using PinRank at any time. We may suspend or close accounts that break these terms.

Changes

If we make material changes to these terms, we will update the date above and notify account holders by email.

Contact

Questions about these terms: hello@pinrank.io.